Visual voicemail or voicemail to email, is a feature that forwards voicemail messages as audio files or transcriptions, straight to an email inbox. It allows users to access voicemail recordings from any mobile device or computer via email — with no need to call their voicemail.
This technology is especially useful for staying organised, improving accessibility, and ensuring you never miss an important message. Here are some key points to consider.
How does it work?
When set up the system will instantly send new voicemail messages to designated email addresses.
The system will create a .mp3 or .wav file for a voicemail message. Then, they directly attach the file to an automated email or provide a link to the voicemail recording. Users will receive each message notification as a new email.
The email message will also tell you the date and time the caller left a message, as well as what phone number you need to call back.
Getting even more emails isn’t exactly a professional’s dream — we get it.
But on average, employees spend 28% of their workdays actively using emails. Plus, most users are running email in the background and checking for messages every six minutes. Incoming messages are always catching our eyes, so it’s clear that email is one of the most convenient business communication channels around.
The 5 Benefits Of Using Visual Voicemail