Did you know?

On-hold marketing creates the perfect opportunity to communicate key messages to customers and prospects when they call you or are put on hold.

A phone call might be the first experience a customer has with your business, so make sure you make a great first impression with our professional, personalised on-hold marketing solution.

Did you know that 34% of callers whose calls are not answered will not ring back? That’s 1/3 of potential business lost. Keeping their attention is key to retaining their business and music on hold does just that by ensuring callers will wait that bit longer – actually, up to an average 2 minutes longer!

The system allows you to create professional and bespoke on-hold messages along with music that’ll help you drive sales and minimise the risk of losing that potential customer by providing educational information about services you offer.

You don’t have a second chance to make a first impression so make the most of the one you’ve got! Speak to our team about our On-Hold Marketing solutions. 

Key Benefits About On Hold Marketing

Engagement Opportunity 

On-hold marketing provides a valuable opportunity to engage with customers who are waiting on the phone. Instead of subjecting them to silence or repetitive music, you can use this time to convey important information.

Promotion of Products and Services 

Businesses can use on-hold time to promote their products, services, or special offers. This can lead to increased sales and awareness of what the company has to offer.

Educational Content

On-Hold Marketing can be used to educate callers about a company’s mission, values, or industry-related information. This can help build trust and establish the business as an authority in its field.

Cross Selling and Upselling

On-Hold Marketing provides an opportunity to cross-sell or upsell additional products or services to callers who may not be aware of all the options available.

Branding and Image Enchancement

Whilst on hold, companies can reinforce a company’s brand identity and improve its image. Consistent messaging and a professional tone can leave a positive impression on callers.

Reduce Caller Abandonment

Engaging on-hold content can reduce caller frustration and the likelihood of them hanging up before their call is answered. This can improve customer satisfaction and retention.

Create your personalised message production with us.

On this page, you will find all the ideas you need to create your music on hold production.
You can choose your voiceover and music and then hear them together.

To order your products visit our online portal by clicking the below button.

The below players include sample scripts and
the mega mixer. You can choose your voiceover and music and then hear them together. 

Voice Over Styles

Music Examples

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