Hosted voice services are more accessible than ever and are changing the shape of business telephony, particularly in the SME marketplace.
As businesses across the world adapt to new ways of working, business owners here in the UK are looking for ways to make sure their telephony delivers practical, effective and efficient benefits to their organisation.
Although traditional on-premise solutions offer a similar functionality to hosted solutions, the need for physical hardware usually makes it more expensive to add new features – they’re also hard to scale quickly and require additional maintenance responsibilities and costs.
In contrast, hosted voice services are flexible, simple to scale and tend to be more cost-effective.
We won’t delve deep into the trenches of acronyms and techy chatter on the first date. No. Instead we’d like to get to know you; who you are, what you do, who your clients are, how your team works, what systems you use etc.
We take the time to genuinely understand your business and needs, because only then can we propose a telecoms solution that will benefit your business. You see, we promise straightforward, jargon-free business telephony services that are tailored to increase productivity and most importantly, profitability. So, if you’d like to chat to our friendly team of telecoms experts, get in touch.
We pride ourselves on delivering the best possible service.
We understand that one size doesn’t fit all – we take time to understand you and your business and tailor our services to your needs.
We’re not stereotypical, pushy telecoms sales people - we never push you into anything. We pride ourselves on providing you with the right advice.
Outstanding, top quality set up today from Senior Installation Engineer, Aaron. This was a complete contrast to the set up from our previous provider. We feel really confident with the new desktop phones, mobile app and tech support thanks to Aaron's clear communication and personable approach. He has given a great impression of the business and we are very grateful for his patience with our lack of tech know-how. Thank you very much for your help!
A very smooth and easy transition from our existing supplier to Mtech, no pushy sales tactics used. Emma was very friendly and helpful, and a quick install by Glen with no downtime.
Glen did a great job setting up our new system. I was very apprehensive due to our previous supplier but all at Mtech were so helpful and supportive. Thanks.
Glen arrived promptly this morning to install our new phones. He was professional throughout and very knowledgeable. Superb service from all I have encountered so far at Mtech - long may it continue.
Arron arrived promptly and was courteous and very
helpful in taking his time to explain how this new system works. We appreciate his assistance and gentle manner.
Glen fitted our phones today, he was a joy to have in the office, he was calm and relaxed when explaining the phone systems to the members of staff who are not as IT savvy, he then showed us the backend system and explained how it was best to operate our phones on a night service, learnt lots today and can't wait to have him back to install the CCTV. If you have Glen he drinks Tea, White, 2
Norman Furnishings Dumfries had our Samsung phone system upgraded to an LG cloud system by Keith
All went very smoothly all questions thoroughly answered and clearly explained, run-through of new system shown so all staff understood before he left really pleased
Very Impressed with Aaron who fitted our new equipment, not only is the equipment a great upgrade but Aaron took the time to explain the new features to the whole team and was not on a timer to get going. We now have a system that is great for the staff to use, with very good management tracking tools and most of all everybody knows how to use it!
Glen arrived early and did an amazing job with our phones, no disruption, and explained clearly! Thanks