Mtech Communications

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ABOUT HOSTED VOICE?

Hosted voice services are more accessible than ever and are changing the shape of business telephony, particularly in the SME marketplace.

As businesses across the world adapt to new ways of working, business owners here in the UK are looking for ways to make sure their telephony delivers practical, effective and efficient benefits to their organisation.

Although traditional on-premise solutions offer a similar functionality to hosted solutions, the need for physical hardware usually makes it more expensive to add new features – they’re also hard to scale quickly and require additional maintenance responsibilities and costs.

In contrast, hosted voice services are flexible, simple to scale and tend to be more cost-effective.

HOW CAN WE HELP?

We won’t delve deep into the trenches of acronyms and techy chatter on the first date. No. Instead we’d like to get to know you; who you are, what you do, who your clients are, how your team works, what systems you use etc.

We take the time to genuinely understand your business and needs, because only then can we propose a telecoms solution that will benefit your business. You see, we promise straightforward, jargon-free business telephony services that are tailored to increase productivity and most importantly, profitability. So, if you’d like to chat to our friendly team of telecoms experts, get in touch.

EXCELLENCE ALWAYS

We pride ourselves on delivering the best possible service.

THE BEST SOLUTION

We understand that one size doesn’t fit all – we take time to understand you and your business and tailor our services to your needs.

FRIENDLY APPROACH

We’re not stereotypical, pushy telecoms sales people - we never push you into anything. We pride ourselves on providing you with the right advice.

WHAT OUR CUSTOMERS SAY

Outstanding, top quality set up today from Senior Installation Engineer, Aaron. This was a complete contrast to the set up from our previous provider. We feel really confident with the new desktop phones, mobile app and tech support thanks to Aaron's clear communication and personable approach. He has given a great impression of the business and we are very grateful for his patience with our lack of tech know-how. Thank you very much for your help!

Dean Morley

Amazing work with our upgrade, Glen arrived before the milkman! and no disruption at all to our day. Thanks again!

Higgs Barker
★★★★★

Glen did a great job setting up our new system. I was very apprehensive due to our previous supplier but all at Mtech were so helpful and supportive. Thanks.

Evie and Molly
★★★★★

Glen arrived promptly this morning to install our new phones. He was professional throughout and very knowledgeable. Superb service from all I have encountered so far at Mtech - long may it continue.

Libby Middleton
★★★★★

Arron arrived promptly and was courteous and very
helpful in taking his time to explain how this new system works. We appreciate his assistance and gentle manner.

Margaret Rowe

Glen fitted our phones today, he was a joy to have in the office, he was calm and relaxed when explaining the phone systems to the members of staff who are not as IT savvy, he then showed us the backend system and explained how it was best to operate our phones on a night service, learnt lots today and can't wait to have him back to install the CCTV. If you have Glen he drinks Tea, White, 2

Home Instead - Leigh
★★★★★

Norman Furnishings Dumfries had our Samsung phone system upgraded to an LG cloud system by Keith
All went very smoothly all questions thoroughly answered and clearly explained, run-through of new system shown so all staff understood before he left really pleased

Norman Furnishings

Very Impressed with Aaron who fitted our new equipment, not only is the equipment a great upgrade but Aaron took the time to explain the new features to the whole team and was not on a timer to get going. We now have a system that is great for the staff to use, with very good management tracking tools and most of all everybody knows how to use it!

Matthew Scott

Great install by Glen today, arrived early and no disruption, and explained everything fully. Thanks!

Cycle Supreme
★★★★★
Mtech Communications Limited

MEET THE TEAM

Mark Smallbones

MARK SMALLBONES

Project Manager
Dan Levy Business telecoms specialist 2

DAN LEVY

Business Telecoms Specialist
Keith Kinnaird Engineer jpg 2 2

KEITH KINNAIRD

Installation Engineer
Michaela Guarguaglini

MICHAELA GUARGUAGLINI

Business Telecoms Specialist

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