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The MTECH Team

All of us bring more than just our knowledge. We all take pride in making a difference in our industry. Right from your initial contact with us through to meeting one of our specialists, to engineering and through to our customer care team. Everyone is friendly and passionate about what we do. We’re all determined to grow a business that is here for generations to come.

Board of Directors

Board of 

Martin Dunne

Founder and MD

Martin takes pride in providing his customers with good sound advice and not baffling people with telecoms jargon.

This is well received by Mtech Communications customers and helps them to make an informed decision on what is the best communication solution for their business. In his spare time, Martin enjoys spending time with his family and going to the gym.

Laura Matthews


Laura has been involved in the telecoms industry for over 12 years. Being a family run business, Laura is the lynch pin when it comes to providing the best service with any business could ask for. Laura has always been a perfectionist and this drives her to always be available to assist our customers.

Laura takes great pride in making sure you are happy and if you just want a chat then Laura loves a good chit chat



In any business selling products and services, you must have a team full of knowledge and expertise our specialists are a mixture of telephone-based and field-based covering the UK. These individuals are handpicked by the MD to ensure that only the right people are helping to grow our fantastic company.

April Burns

PA to Managing Director

April is the personal assistant to Martin, her role is to perform all necessary duties required to ensure the smooth running of the day to day running of the company.

April enjoys spending time with her friends and family, being outside, and walks in the forest.

Olivia Hayden


I enjoy going on holiday, having a cocktail in the sun and spending time with my family, boyfriend and friends.

I work in the Finance department as Payroll Clerk. 

Janine Hayden

Finance Manager

I enjoy cocktails in the sun, spending time with family and friends and also going to boot camp.

My position is Finance Manager – managing the finance department.

Amber Knowles

Quality Control

Bio coming soon.

James Johnson

Accounts Assistant

James is Mtechs Accounts Assistant, he assists Janine, the finance manager, and manages the day to day bookkeeping for the company.

When he is not at work James enjoy playing tennis and going to the gym.

Mark Smallbones

Office Assistant

Mark is our Statistician; he focuses on creating methods for monitoring staff and a business performance for the company as well as completing customer care follow up calls for the sales specialists.

Outside of Mtech, Mark also owns a CrossFit gym and loves travelling with his wife.

Louisa Hopper

Network Escalations

Lou is our Network Escalations, with over 15 years’ experience in the industry from sales, management, provisioning, billing, compliance, recruitment and customer services.

Lou is here to support all departments with escalations, projects, processes and efficiency with a strong passion for customer focus.

Outside of work Lou enjoys spending time with family, friends and her boyfriend. A bit of a foodie and loves to cook and relax with a few Vino’s.

Melanie Painter

Billing Analyst

I deal with all aspects of the network billing each month and keeping the billing system up to date.

Outside of work I enjoy spending time with my family and coastal walks with our dog.

Customer Care Team

To ensure you get a response as quickly as possible, our Customer Care team are trained to handle queries and offer support to our customers. You can call our Customer Care team on 03333 323 3888,  email: alternatively, you can chat to one of our team using the chat icon on the bottom right of this page between 9:00 am and 5:30 pm Monday to Friday.

Drew White

Customer Care Manager

Drew is our customer care manager. He looks after the team that deals with customer account management, finance, provisioning and mobiles.

In his spare time, Drew enjoys spending time with his partner and two boys. At weekends he tries to watch as many rugby games as humanly possible!

Holly Young

Customer Care

Holly is the first point of contact for all calls and customers. Holly manages our customer’s accounts and also provision all network services for new and existing customers.

Holly enjoys going out for dinner with her friends. You can find Holly volunteering for Cats Protection, where she helps local missing and stray cats.

Laura Wood

Customer Care

Laura also provides first-line support to our customers and is a valued member of our growing customer care team.

In her spare time, Laura enjoys visiting her family in beautiful Somerset, and going for a few G&T’s with her friends, especially in the summertime.

Tamieka Flannigan

Customer Care

Tamieka provides first-line support to our ever-growing customer team.

In her spare time, Tamieka enjoys going for nice dinners and drinks with the girls. When Tamieka is not at work she loves to travel around the world and explore new places.

Lou Phillips

Quality Controller

Lou’s role at Mtech Comms is to Assist in quality control and office admin, Lou has worked in the Telecoms industry for over eight years.

In her spare time, Lou likes to do fun things with her family such as camping and going to the beach. Lou is also partial to a bit of Karaoke too!

Office-Based Telecoms Specialists

Our office-based telecoms specialists are the first port of call for new customers. With a wealth of knowledge, our specialists will discuss with you our available packages and help you choose the best package to suit your individual business needs.

Gemma Flight

Team Manager

Gemma is our Telemarketing Manager. She oversees the daily running and management of the office-based telecoms specialists department team.

When she isn’t working she loves spending quality time with her family and friends. Gemma is a socialite and loves a vino or two. She also enjoys taking long walks with her beloved Chihuahua.

Sam Rogers

Team Leader

Sam has been working in the telecoms since 2014 and has had varied roles within the industry ever since.

Sam enjoys his job helping companies identify and iron out their telecoms issues and when he’s not at work doing this he will probably be found in the gym lifting weights or running

Elaine O’Brien

Office Based

Elaine is part of the Telemarketing team. Her role is to make contact with Managing Directors and business owners helping them with upgrading their telecommunication needs and preparing businesses for the “big Switch off”

Elaine likes nothing more than enjoying time with her friends eating out and going for long beach walks.

George Atkinson

Office Based

I have worked in the telecoms industry for the last 4 years, I enjoy helping customers find the best solution for their business understanding their individual requirements.

In my spare time I enjoy kickboxing and train regularly, and also enjoy spending time with family and friends.


Lauren Purdy

Office Based

Bio coming soon

Robyn Collard

Office Based

Robyn focuses on building a good relationship with her customers to ensure she is able to provide the best solution for their business by having a good understanding of the customer’s needs.

In her spare time she enjoys spending time with her friends and family, and loves nothing more than evenings out.

Charlie Stanford – Digby

Office Based

Charlie recently joined Mtech as part of the Telecoms Specialist team, where he enjoys helping customers find the best solution for their business.

In his spare time, Charlie enjoys playing guitar, fishing and socialising with family and friends.

Field-Based Telecoms Specialists

At Mtech Communications we have a growing team of field based telecoms specialist covering the whole of the UK and Scotland. Our telecoms specialists will provide you with all you need to know about the packages we have to offer, and help you choose the best telecoms solution for your business. 

Emma Stroud

Field Based

Emma enjoys working in the telecoms industry. Over the years Emma has met many interesting people. What Emma loves about her job is that no day is ever the same.

Emma has worked in the telecoms industry for nearly thirty years, gaining a vast amount of knowledge along the way. When Emma is not working it’s all-time with her family, trying to keep healthy and pushing herself to exercise.

Amraj Malhi

Field Based

Amraj is our field-based telecoms specialist covering the Midlands. Amraj has worked in the telecoms industry for ten years and is a hard-working professional who doesn’t settle for anything other than perfection in his quest to helping customers!

In his spare time when he’s not being bossed by his Mrs (joking in case she reads this) or vomited on by his child, he goes to support his local football team the mighty Leicester City!! He also likes biscuits.

Laurie Painter

Field Based

Laurie has worked in the telecoms industry for eighteen years. Laurie lives in picturesque Cornwall, covering the south-west region of the UK.

As a father of two active boys, he spends most weekends either watching them play football or wake-boarding. Laurie is a fan of all types of music and likes to tinker with producing music as well.

Ky Thomas


Ky is one of our field-based telecoms specialists, covering the South West region of the UK. In his younger years, Ky competed at the county level in sprinting.

His personal best, 100 metres in 10.51 seconds. At weekends Ky enjoys spending time with his children and keeping fit

Alistair Mclaren


Alistair is one of our field based telecom specialists.  Having worked in the industry for 15 years he has gained very in-depth knowledge of all aspects of communications. 

He covers all of Wales and the South-West region.  In his spare time he enjoys playing golf and spending time with his family.

Ross Farley


Customer satisfaction and care is a top priority for Ross as he aims to meet customer needs as efficiently as possible

In his spare time Ross is a keen golfer who likes spending time with Wife and Friends on the weekends while going out for a few beers and some good grub.

Telecoms Engineers

Our telecoms engineers are based on the road carrying out installations and also offer support and technical assistance.

Bryan Thomson

Technical Manager

Bryan is our technical manager. He carries out field-based installations and also provides support and technical assistance to our field-based engineers when required.

In his spare time, Bryan enjoys watching football and exploring the outdoors with his family.

Matthew Johnson

Installations Engineer

Matthew is the newest addition to the growing engineering team here at Mtech. He is enjoying travelling around the country seeing new places in his new role.

In his spare time, Matthew likes to play and watch sport and spend time with his daughter.


George Stone

Intstallations Engineer

George is one of our Engineers installing and maintaining our phone systems.

In his spare time, he likes to lose balls on a golf course as well as spending time with his friends and family.

Dale Mason

Support Engineer

Dale is our Support Engineer; he focuses on resolving customers faults and making any programming changes required by our customer base.

In his spare time, Dale enjoys riding his bike and spending time with his family.

Glen Heathcote

Installations Engineer

Glen is based in the North West, and has worked in the telecoms industry for near 24 years, an expert (at times!) in various systems such as Samsung NEC, LG and Panasonic.

When Glen is not working, he enjoys spending time with his 2 children, playing football and darts. 

Keith Kinnaird

Installations Engineer

Keith is our Telecoms Engineer, covering installation and maintenance of phone systems in Scotland and the north of England.

In his spare time, Keith is a keen golfer, when not on the golf course he enjoys spending time with his young family.

Alexander Tuffin

Support Engineer

Alex is one of our support engineers, his focus is resolving customer faults remotely and helping keep PCs in the office up and running.

In his spare time, Alex enjoys playing board games, video games, and socialising with friends and family.

Dean Hancock

Installations Engineer

Bio coming soon