What is VoIP exactly? Just quickly for those who are new here, VoIP stands for Voice over Internet Protocol. In short, verbal communication over the internet.
If lockdown has taught us anything, it’s that employees are capable of working well remotely. Meaning reduced expenses for office space, utility costs etc. VoIP is helping everyone stay connected even when working remotely allowing them to utilize voice, data services and fax. VoIP is becoming increasingly portable allowing users to work all around the world. Even better, your employee’s phone number can follow them wherever they go.
Cost is one of the most critical factors in any business and the savings you get from VoIP is one that no business can ignore, especially if your company makes a lot of overseas calls. Traditionally phone lines charge per minute of call time, however with VoIP, you are only charged a monthly fee from your ISP.
When using VoIP, if your office’s internet goes down you’ll never be without a phone line. Calls can be forwarded to mobiles to ensure a call is never missed. With the highest percentage of the UK workforce working from home, keeping that connection with clients new and old, has never been more important.
Our favourite benefits of VoIP is how easy IP phones are to install, even for people who aren’t the best with technology. All you need to do it plug them into an Ethernet LAN port and you’re good to go.
Possibly one of the least known benefits of VoIP is that it makes your use of bandwidth more efficient. When the call goes quiet, VoIP will continue to fill these information gaps with other data from other internet users, ensuring you’re utilising your bandwidth to its full potential.
Any system needs to be able to scale with a business, if your business grows fast adding more handsets couldn’t be easier. Simply plug in another system to your internet line and it’s ready to use. Not only keeping your business running effectively but also keeping costs down.
These are what we believe to be the most important benefits of VoIP, but they aren’t the only ones. With all these benefits, you’d think there have to be some negatives but in fact, there are virtually zero. An increasing number of businesses are embracing this amazing technology to give them an extra competitive advantage.
Are you interested in how a VoIP service can help your business? Get in touch with our team of experts on 0333 323 3888.
Mtech News POSTED ON 22nd March 2021
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